Article ID: CBB572021396

Making a “Happy Hospital”: Emotional Investment and Professional Identity Amongst Anglo-American Hospital Administrators (2023)


This article examines the place of emotion in modern hospital administration and the relationship between professional identities and emotional landscapes in the healthcare field. The focus is a broad emotional and philosophical investment that many administrators made in their work. In the United States and then in Britain, amidst rapid change in the practice and provision of health services, a new sense of professional identity emerged. This was often underpinned by a kind of emotional investment, one which had to be constructed and cultivated. Here formal training and education, collective identities, and a shared understanding of the kind of personal qualities required were important. The extent to which developments in Britain were influenced by best practice in the US is also striking. This process might best be understood as the further drawing out of established beliefs and ways of working rather than an abstract transfer of ideas and practices across the Atlantic, but there was a distinct Anglo-American dimension to the development of hospital administration.

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Article Jacob D Moses; Agnes Arnold-Forster; Samuel V Schotland (2023) Introduction: Healthcare Practitioners’ Emotions and the Politics of Well-Being in Twentieth Century Anglo-America. Journal of the History of Medicine and Allied Sciences (pp. 341-351). unapi

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Authors & Contributors
Hofsommer, Don L.
Cupper, Dan
Borghi, Luca
Clarke, Angus G.
Geschwind, Carl-Henry
Hedgecoe, Adam M.
Railroad History
Business History Review
Ambix: Journal of the Society for the History of Alchemy and Chemistry
Asclepio: Archivo Iberoamericano de Historia de la Medicina
Journal of the History of Medicine and Allied Sciences
Science, Technology, and Human Values
Franco Angeli
Houghton Mifflin Harcourt
Lexington Books
Michigan State University Press
Oxford University Press
Management; administration
Business history
Hospitals and clinics
Land transportation
Webb, James Edwin
West, Charles
Pauling, Linus Carl
Hückel, Walter
Kendrick, John W.
Boulware, Lemuel R.
Time Periods
20th century
21st century
19th century
United States
United Kingdom
New Zealand
London (England)
General Motors Corporation
National Health Service (Great Britain)
Oxford University
Red Cross Societies
Great Northern Railway Company
Pennsylvania Railroad

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