Article ID: CBB530698938

Of Maslow, motives, and managers: The hierarchy of needs in American business, 1960–1985 (2019)

unapi

This paper examines the impact of psychologist Abraham Maslow's hierarchy of needs in American management. I trace how a roster of management experts translated the hierarchy of needs into management through case studies of job redesign programs at Texas Instruments and marketing firm Young & Rubicam's management training. The hierarchy of needs resonated with management, I argue, because it seemed to offer both a concrete guide for management, with practical implications for designing management training and work structures, alongside a broader social theory that purported to explain changing social values and economic circumstances in America. For the management theorists who invoked the hierarchy of needs, the corporation served as both the prime site for people to fulfill their higher psychological needs and the ideal site to study and cultivate motivation. This article contributes to histories of psychology that show how psychology became a prominent resource in American public life.

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Authors & Contributors
Yates, JoAnne
Grogan, Jessica Lynn
Haigh, Thomas David
Hersch, Matthew Howard
Hoffarth, Matthew J.
Johnston, Elizabeth B.
Journals
Journal of the History of the Behavioral Sciences
Acta Baltica historiae et philosophiae scientiarum
Contemporary European History
History of the Human Sciences
IEEE Annals of the History of Computing
Management Communication Quarterly
Publishers
University of Pennsylvania
Cornell University
Cambridge University Press
Columbia University Press
Oxford University Press
Rutgers University Press
Concepts
Labor and laborers
Work environment
Management techniques
Business and commerce
Psychology
Computers and computing
People
Maslow, Abraham Harold
Rogers, Carl R.
Allport, Gordon Willard
Bindrim, Paul
Boring, Edwin Garrigues
Hollingworth, Leta Stetter
Time Periods
20th century, late
20th century
19th century
20th century, early
21st century
18th century
Places
United States
Sweden
New York City (New York, U.S.)
Estonia
Boott Mills, Lowell, MA
Institutions
Bell Telephone Laboratories
Du Pont Company
United States. National Aeronautics and Space Administration
Western Electric
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