Article ID: CBB320595269

A Hidden IT “Best Seller”: IBM Customer Engineering Maintenance Manuals, 1930s–1980s (2024)

unapi

IBM published a large body of technical manuals that described how to install, repair, and maintain its products during the 20th century. These were only available to the many thousands of IBM customer engineers. They remain a source of IT literature that historians have yet to study. This article describes these collections and recommends what historians and archivists should do about them.

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Authors & Contributors
Ana Carneiro, Maria Paula Diogo
Frohlich, Xaq
Hessenbrunch, Arne
Koehler, Peter Julius
Lee, Alexander
Manning, Gideon
Journals
Technology and Culture
IEEE Annals of the History of Computing
British Journal for the History of Science
British Society for the History of Mathematics Bulletin
Environment and History
History of Meteorology
Publishers
Taylor & Francis
Fitzroy Dearborn Pubs
University of Chicago Press
Springer International Publishing
Concepts
Historical method
Primary literature (historical sources)
Historiography
Technical writing
Guides; handbooks
Public understanding of technology
People
Archimedes
Blankaart, Stephaan
Forrester, John M.
Swammerdam, Jan
Tereshkova, Valentina
Courvoisier, Leopold
Time Periods
20th century
20th century, late
21st century
17th century
19th century
16th century
Places
India
Soviet Union
Australia
Europe
Germany
Greece
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