Book ID: CBB102529253

The Voice Catchers: How Marketers Listen In to Exploit Your Feelings, Your Privacy, and Your Wallet (2021)

unapi

Turow, Joseph (Author)


Yale University Press


Publication Date: 2021
Physical Details: 344
Language: English

Your voice as biometric data, and how marketers are using it to manipulate you The first in-depth examination of the voice intelligence industry, this timely book exposes how artificial intelligence is enabling personalized marketing and discrimination through voice analysis. Amazon and Google have numerous patents around voice profiling, and their smart speakers already extract and use your voice prints for identification and more. Customer service centers are treating you differently from other callers based on what they conclude your voice reveals about your emotions, sentiments, and personality, often in real time. According to scientists, your weight, height, age, race, and illnesses can also be determined from the sound of your voice. Ultimately not only marketers—but also politicians and governments—may use voice profiling to infer characteristics about you to serve their interests, not yours or society’s.  Leading communications scholar Joseph Turow places the voice intelligence industry in historical perspective and offers a clarion call for regulating this rising surveillance regime.

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Citation URI
https://data.isiscb.org/isis/citation/CBB102529253/

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Authors & Contributors
Archambault, Julie Soleil
Fernandez, Rodrigo
James Stewart
David Salb
Brian Hochman
Rebecca Eynon
Concepts
Technology and society
Communication technology
Technoscience; science and technology studies
Privacy
Technology and government
Information technology
Time Periods
21st century
20th century
19th century
Modern
20th century, late
18th century
Places
United States
Mozambique
China
Israel
Institutions
Facebook (firm)
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