Article
ID: CBB001420113

Risk, Communication and Trust: Towards an Emotional Understanding of Trust (2014)

unapi
Risk Communication of scientific ideas Public opinion Public understanding of medicine Science and technology, relationships Social sciences 21st century

Current discussions on public trust, as well as on risk communication, have a restricted rationalistic bias in which the cognitive-reflexive aspect of trust is emphasized at the expense of its emotional aspect. This article contributes to a substantive theory of trust by exploring its emotional character. Drawing on recent discussions in science and technology studies, social psychology, and general social theory, it argues that trust is a modality of action that is relational, emotional, asymmetrical, and anticipatory. Hence, trust does not develop through information and the uptake of knowledge but through emotional involvement and sense-making. The implications of this conception of trust for public understandings of science and for risk communication are discussed.

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Description “The implications of this conception of trust for public understandings of science and for risk communication are discussed.”

Citation URI
https://data.isiscb.org/isis/citation/CBB001420113/

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Authors & Contributors
Doorn, Neelke
Miner, Skye A.
Kasperson, Roger E.
Ho, Shirley S.
Taebi, Behnam
Cummings, Christopher L.
Journals
Public Understanding of Science
Science, Technology and Human Values
Social Studies of Science
Science Communication
História, Ciências, Saúde---Manguinhos
The Bridge: Journal of the National Academy of Engineering
Publishers
UBC Press
Johns Hopkins University Press
Franco Angeli
Concepts
Public opinion
Risk
Public understanding of medicine
Communication of scientific ideas
Public health
Public policy
People
Rawls, John
Time Periods
21st century
20th century, late
20th century
19th century
18th century
Places
United States
Great Britain
China
Edinburgh
Japan
Italy
Institutions
United States. Food and Drug Administration
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